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Often customers ask us for help when they want to add a number of users to their Dynamics CRM Online subscription. Although it is a simple process you just need to know what the steps are. That is why we have created this quick instruction on how to create Dynamics CRM Online users. Step 1: …
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Recently one of my clients needed to update some information on contact records in Dynamics CRM 2011. After exporting the data to Excel and ticking the “Make the data available for re-importing by including the column headings” the value were changed for one of the fields (“home phone number”) as these needed to be updated. …
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As Internet Explorer 10 has been released and you might have been updated to it automatically through a Windows Update there are a couple of things you need do to get the benefit out of this release when you are working with Dynamics CRM 2011 or Dynamics CRM Online. As of Update Rollup 10, Microsoft …
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A question that is common asked is “How can I map a field from the Lead entity to a field on the Account Entity and Contact Entity when a Lead is Qualified?”. When you qualify a Lead you can create a number of records namely: Account, Contact and/or Opportunity. You get the chance to determine which of …
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