Organon Consulting Training Services

Organon Consulting helps organisations with the implementation of Microsoft Dynamics 365 Customer Engagement. Part of our implementation is to make sure all users are familiar with the system which will help increase user adaption. We offer complete Microsoft Dynamics 365 training solutions aimed at end users, administrators, power users and management.

The training can be conducted as classroom training, workshops for end users and administrators and onsite training. The training will not only help your end users become more efficient, but will make them more excited working with Microsoft Dynamics 365.

During the training we don't just train you on how the system works but we focus on real-life scenarios and how you can get the most out of the system.

Microsoft Dynamics 365 Training

During the implementation of Dynamics 365 it is important to focus on how Dynamics 365 can support your business processes instead of you having to change the way you work.

During the training our certified consultants will help the trainees how to use and configure Dynamics 365 in the best way.

The trainee will learn how to get the most out of the system. This is an interactive process where our trainer will consider the trainee’s individual work processes. This will greatly enhance user adoption.

  • Avoid incorrect use of the system and resistance to use a new system

  • Get added value from Dynamics 365 throughout your organisation

  • Increase your Return On Investment through effective training your users 

Our Microsoft certified consultants train you to become a Dynamics 365 specialist.  The objective of the training is help the trainees become self-sufficient in Dynamics 365 and get the most out of the investment you have already made in your Dynamics 365 system.

We offer the following training courses:

  • Introduction to Microsoft Dynamics 365 Customer Engagement (1 day)

  • What’s new in Dynamics 365 (1 day)

  • Marketing Automation (1 day)

  • Sales Management (1 day)

  • Service Management (1 day)

  • Service Scheduling (1 day)

  • Customization & Configuration (3 days)

  • RampUp for Dynamics 365 (5 days)

  • Administrator Training (1 day)

  • User Training (1 day)


Half day class room training in Melbourne is available from $297.00 per user.
We also run Free Introduction to Dynamics 365 sessions for new users. You are welcome to join us. Please contact us to register.

For more information, pricing and course outlines around our training contact us at:

Phone: 03 90 164 164

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